Last updated: February 2026
YB Therapy is committed to protecting your personal information and respecting your privacy in
line with UK GDPR.
Who We Are
YB Therapy
Website: www.ybtherapy.co.uk
YB Therapy is the Data Controller for the personal data collected.
What Information We Collect
We only collect information that is necessary to provide safe and effective therapy. This may
include:
- Name and contact details
- Date of birth and address
- Relevant medical or health information
- Notes relating to therapy sessions and treatment provided
How We Collect Information
Information is collected directly from you through:
- Website contact forms
- Initial consultation forms
- Conversations during sessions
- Email, text message, or written communication
No personal data is collected via social media.
Why We Collect It
Your information is collected to:
- Provide and manage therapy sessions
- Maintain accurate clinical records
- Communicate appointment and treatment information
- Ensure safe and appropriate care
Lawful Basis for Processing
Personal data is processed under the lawful bases of consent, contract, and legitimate interest.
Health information is processed solely for the purpose of providing therapy and with your explicit
consent.
Data Sharing
Your personal data is not shared with third parties without your consent, unless required by law.
Client testimonials are only shared with written consent.
Data Security
We take reasonable steps to protect your data, including secure storage, password-protected
devices, and restricted access to client records.
Data Retention
Personal data is kept only for as long as required to meet legal, professional, and clinical
obligations.
Website & Cookies
This website uses essential cookies only to ensure it functions correctly.
No marketing or tracking cookies are used without consent.
Your Rights
You have the right to access, correct, or request deletion of your personal data, and to withdraw
consent at any time.
Complaints
If you have concerns about how your data is handled, please contact YB Therapy directly.
You also have the right to raise a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk
Contact Details
Data Protection Officer: Yasmin Ahmed
Phone: 07908 174701
Email: info@ybtherapy.co.uk
Policy Updates
This policy may be updated occasionally to reflect legal or regulatory changes.